Customer Service Representative - Atlanta, Stockbridge
Join Atlanta SEO Guy's Customer Service Team
Are you passionate about providing excellent customer service? Do you have a knack for problem-solving and enjoy working in a dynamic and fast-paced environment? Look no further! Atlanta SEO Guy, a leading provider of premier SEO services in Atlanta and Stockbridge, is seeking a talented Customer Service Representative to join our growing team.
Why Choose Atlanta SEO Guy?
Atlanta SEO Guy is a top-rated digital marketing agency specializing in helping businesses improve their online presence and drive organic traffic. Our team consists of highly skilled professionals who are dedicated to delivering exceptional results for our clients. As a Customer Service Representative at Atlanta SEO Guy, you'll have the opportunity to work with industry experts, develop your skills, and make a significant impact on the success of our clients.
Responsibilities
As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues promptly and accurately. Your duties will include:
- Providing exceptional customer service via phone, email, and live chat
- Assisting customers with general inquiries and providing product information
- Troubleshooting and resolving customer complaints or issues
- Escalating complex issues to the appropriate department
- Processing orders, returns, and exchanges efficiently
- Maintaining accurate customer records and documentation
- Collaborating with other teams to improve overall customer experience
Requirements
To be successful as a Customer Service Representative at Atlanta SEO Guy, you should possess the following qualifications:
- Prior experience in a customer service role
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to multi-task and prioritize tasks effectively
- Attention to detail and accuracy
- Proficiency in using customer service software and tools
- Flexibility to work in shifts and on weekends, if required
Benefits
At Atlanta SEO Guy, we value our employees and offer competitive benefits to promote their well-being and professional development. Our benefits include:
- Health, dental, and vision insurance
- Generous paid time off
- 401(k) retirement plan
- Ongoing training and skill development opportunities
- Friendly and collaborative work environment
- Potential for career growth within the company
Apply Now for a Rewarding Career as a Customer Service Representative
If you are ready to take the next step in your career and join a reputable company that values its employees, Atlanta SEO Guy is the perfect place for you. Take advantage of this exciting opportunity and apply today. We look forward to reviewing your application!
